Delete your Rowsta account

• Open the Rowsta app and sign in.
• Go to Account, then Delete my account.
• Read what will be deleted, enter your password, and confirm.

Your account is deleted straight away.

Email support@rowsta.com from the email address you sign in with. Write “Delete my account” and the name of the workspace it belongs to (your child’s school, for example). We will check that the request is yours, then delete the account within 30 days and tell you when it is done.

• Your login: your email or username and your password. You are signed out on every phone.
• Your name, phone number, email address and other contact details in the organization’s records.
• Your notification settings and the notification tokens of your phones.

• Records the organization must keep by law, such as payments, receipts and statements, without your name.
• A child’s school records, which belong to the school. Ask the school about those.
• A security record that the account was deleted, with no personal details.

Backups are kept for up to 12 months, so deleted information can remain in a backup until it expires. It is never restored except to recover from a failure.